PROEXERGY TECH SOLUTIONS, S.L. ("ProExergy," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our AI-powered HVAC solutions.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We collect several types of information from and about users of our services:

• Personal Information: Name, email address, phone number, company information, and professional details when you contact us or subscribe to our services.

• Technical Data: HVAC system specifications, energy consumption data, building parameters, and equipment information necessary for our AI analysis and optimization services.

• Usage Information: How you interact with our website and services, including IP addresses, browser type, pages visited, and time spent on our platform.

• Communication Data: Records of your communications with us, including emails, support tickets, and consultation requests.

We use the information we collect for various purposes:

• To provide and maintain our AI-powered HVAC optimization services

• To analyze and improve energy efficiency in your systems

• To communicate with you about our services, updates, and technical support

• To send you newsletters and marketing communications (with your consent)

• To comply with legal obligations and protect our rights

• To develop and improve our AI algorithms and climate intelligence platform

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you.

• Legal Requirements: We may disclose information when required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

• Protection of Rights: To protect the rights, property, or safety of ProExergy, our users, or others.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Regular security assessments and updates

• Access controls and authentication procedures

• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the type of information and the purpose for which it was collected.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information:

• Right to access your personal data

• Right to rectify inaccurate or incomplete data

• Right to erase your personal data under certain circumstances

• Right to restrict processing of your personal data

• Right to data portability

• Right to object to processing

To exercise these rights, please contact us using the information provided in the Contact section below.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

PROEXERGY TECH SOLUTIONS, S.L.

Email: hello@proexergy.com

Address: Avenida Ciudad de Soria, Número 8, Piso 3, Puerta A, 50003 Zaragoza, España

For data protection inquiries, you may also contact your local data protection authority.